Jim is EXCELLENT. He is an excellent person and an incredibly knowledgeable professional, patient, and always willing to explain every detail so that I can make an educated decision. He is also always available and ready to help when I encounter any type of inconvenience with my coverage. I cannot recommend him enough!
I called Thomas and Associates because a Google search indicated they dealt with Aetna. Jim answered and I was told Aetna was no longer in play, but they had Florida Blue and a couple of others. I mentioned I had spoken with another broker regarding FL Blue and it wouldn't be fair to go with a different agent. We continued talking and he made me aware of a couple of things I may have missed with my previous contact. Jim said he would send me some information regarding another FL Blue option so i would be as informed as possible. He said to check if the other broker offered the option, if not I could always reach out to him. I told Jim I can tell why Thomas & Associates has such amazing reviews. Jim truly cares about the people who reach out for his assistance. Even if i go with the other broker, I will definitely be telling people about Jim.
Awesome, professional, and quick.